Technical Wrtiting
Clear and accurate information reduces training costs, support costs, employee error, and helps ease the transition to new processes or systems. Unclear information can create bottlenecks that increase your overhead costs and confuse customers about your products or services and lead to lost purchases.
Captivate can provide your company with the technical writing services that can cover all your outbound technical documentation represented as: online help documentation, user guides, installation guides and professional instructions. We are also capable of creating documents to elucidate your internal processes to your staff through SOPs and department specific employee manuals. The Captivate technical writing team is capable of producing high-end technical documentation at a rate that is - in the long run- less expensive & more efficient than hiring an internal technical writing team.
Our technical writing deliverables include:
- User Documentation
- Installation Guides
- Online Help
- Quick Start Guides
- SOPs (Standard operating procedures)
- Work flows/work integrations
- System design documents
- Process documentation
- How to guides
- Employee manuals
- Product sheets